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General Price Information

Summer

Prices

Prices include 10% VAT. Price change reserved.
Prices are per person and day including half board
Prices are exclusive of local tax (€ 2.60)
On request, standard double room for single use plus € 40 per day
Comfort double room or apartment room only from min. bookable for 2 people.
Family suite can only be booked for at least 3 people.
For short stays of up to 3 days, we charge a surcharge of 10% per day.

Reduction for children

Reduction for children in parent's room from 2 full-paying guests.
age group 2019 - 2021 - € 20,- per day 
age group 2016 - 2018 - 60 % reduction
age group 2010 - 2015 - 40 % reduction 
age group 2005 - 2009 - 20 % reduction

In the family suite the reduction for children is from 4 full paying guests.

Check in/out

Check in: from 3pm (we kindly ask you to accomodate us if you arrive later than 6pm. Thank you.)
Check out: Until 10am

Means of payment

We accept cash, EC-Cards, Mastercard & Visa.

Bank account: 
RAIFFEISENBANK Serfaus-Fiss
Sort Code: 36.315, Account Nr: 26.773
IBAN: AT403631500000026773, BIC: RZTIAT 22315
Receipt free of bank charges.

Cancellation

Late arrivals, premature departures, or cancellation within four weeks of the agreed arrival date will incurred a charge to the equivalent of 80% of the price of the room booked. Otherwise, Austrian Hoteliers Association guidelines apply. Court of Jurisdiction: Landeck district court.

European travel insurance

The reliable choice for our holiday in Austria. Check premiums and book at https://hotel.europaeische.at/index.php?key=plus&AGN=1000968

Pets

€ 15,– per day (without feed)

Underground garage

limited parking area - € 8,-- per day

Winter

Prices

Prices include 10% VAT. Price change reserved. 
Prices are per person and day including half board 
Prices are exclusive of local tax (€ 2.60) 
On request, standard double room for single use plus € 40 per day 
Comfort double room or apartment room only from min. bookable for 2 people. 
Family suite can only be booked for at least 3 people. 
For short stays of up to 3 days, we charge a surcharge of 10% per day.

Reduction for children

Reduction for children for arrangement in parent's room from 2 full-paying guests.

age group 2021 - 2019 - € 20,- per day
age group 2018 - 2016 - 60 % reduction
age group 2015 - 2010 - 40 % reduction
age group 2009 - 2004 - 20 % reduction

In the family suite the reduction for children is from 3 full-paying guests.

Check in/out

Check in: from 3pm (we kindly ask you to accomodate us if you arrive later than 6pm. Thank you.) Check out: Until 10am

Means of payment

We accept cash and EC-Cards from D, NL and A and Mastercard.

Bank account: 
Bank: RAIFFEISENBANK Serfaus-Fiss Sort
Code: 36.315, Account Nr: 26.773
IBAN: AT403631500000026773, BIC: RZTIAT 22315,
Receipt free of bank charges.

Special cancellation conditions for the 2020/21 winter season

valid from December 1st, 2020 to April 11th, 2021

  • Cancellation is free of charge up to 14 days before the day of arrival possible for a processing fee of € 40.00.
  • 80% of the total package price up to 8 days before the day of arrival.
  • from 7 days before the day of arrival 100% of the total package price.

A short-term free cancellation (€ 40.00 processing fee) is possible exclusively in connection with the Covid-19 pandemic possible by the vacationer as well as the hotelier, if

  • The arrival or departure to Austria cannot be guaranteed due to a border closure.
  • Your home country, state or region is classified as a risk area or travel warning.
  • Austria, Tyrol or the Serfaus-Fiss-Ladis region is classified as a risk area in the highest category of your government or a travel warning applies. 
  • You have to go into statutory home quarantine for at least 3 nights after departure.

Cancellation

Late arrivals, premature departures, or cancellation within four weeks of the agreed arrival date will incurred a charge to the equivalent of 80% of the price of the room booked. Otherwise, Austrian Hoteliers Association guidelines apply. Court of Jurisdiction: Landeck district court.

European travel insurance

The reliable choice for our holiday in Austria. Check premiums and book at https://hotel.europaeische.at/index.php?key=plus&AGN=1000968

Pets

€ 15,– per day (without feed)

Underground garage:

limited parking area - € 8,-- per day